Chatbox spam detection negatively affects Deaf users
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GHØSTQUEEN
For Deaf users, the chatbox is a primary communication method. Typing text is equivalent to voice chat for hearing users.
When typing at a normal conversational speed, the chatbox frequently triggers spam detection and applies a timeout. This occurs during regular back-and-forth conversation, not intentional spam.
As a result, Deaf users are temporarily prevented from communicating at all, because our primary communication tool becomes unavailable. This creates an accessibility barrier where none should exist. This is not an improvement, but a big step backward in accessibility for Deaf players. I do not use TTS, so chatbox access is essential.
Please excuse my English, as British Sign Language (BSL) is my first language.
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SweetJackal
If Chatbox Spam is ever a problem then add an option for users to close out problematic people the same way you do with being able to turn off audio from user's microphones and avatars. I don't even know if this is option exists already because I have never looked, never had a reason to try to find a way to turn off the chat box.
This is actively infringing on the accessibility of users who need these features in an attempt to fix or prevent something that is as far as I can tell a non-issue.
GHØSTQUEEN
SweetJackal Just to let you know, the option to hide someone's chatbox already exists! You can turn it off per user the same way you mute mics or hide avatars. So that solution was already there. The developers decided to go ahead and add a timeout system anyway though, which is the part that affects those of us who rely on the chatbox to communicate, since we have no other option.
EMRG_Fluff
As a semi-mute that's gotten timed out from spam detection during a normal conversation, I find it extremely annoying. I don't any problem spamming the text box would cause past affection servers, at which point it should be actions against that specific user. Maybe causing the new message noise? But people can just block the user.
Text is a vital form of communication, and the current spam detection is way to low. Either increase it, or get rid of it all together. I can type almost as fast as talking and I've gotten timed out from it. Both in vr and on desktop.
NyAntakto
I'm not deaf, but most time i use caht to talk with people, and that update really annoyin. Sometime you lose context or right time to sat some, cause you need to wait. I hope they fix it.
Cobalt60
holy crap this is debilitating for a mute like me, i get timed out literally dozens of times every session, it grinds conversations to a halt. i dont think the vrc devs understand that chatbox should be treated equally as importantly as voice chat.
Angel 천사
I concur. It repeatedly gets in the way. And as my only form of communication (friends don't know ASL) it gets difficult to explain why I'm just standing there and they don't see me typing.
Crimson_foxVRC
The rate-limiter is so aggressive that my regular typing speed on Desktop triggers it CONSTANTLY.
Rycia
This has been such an issue for a long time. I'm primarily a ASL/text chat user in VR with a pretty high typing speed due to my many hours actually using the chat box in VR. Yes, you can get a similar typing speed to that on Desktop if you spend enough time in VR.
I noticed some time back that people would tell me they're not seeing my messages. I didn't know why. I would send a message and then see it not show up or it would seem like I'm skipping messages because of some sort of limiting or what I thought was a bug.
Recently I saw this spam message under my chat box. This infuriated me because text chat is my sole method of communication to non-ASL users, which is the majority of people. It told me exactly what was going on for all these months that I thought my messages weren't sending, especially if I'm having a very serious conversation, like helping a friend in a tough situation, I would always end up with my messages getting skipped.
I agree with there being a spam filter, however:
1) It need to be more lenient, if not user-definable.
2) There needs to be a new option where you go to mute someone/hide their chat, between "Chat Off" and "Chat On," called "Chat with No Filter" where people can enable your chat box to not be subjected to the spam filter.
3) A option to globally disable the spam filter, subjected by default.
If this is server based, it absolutely has to be moved locally with a very small spam filter threshold server-sided, eg. no more than the updates provided by the option that allows you to update your chat box as you type.
This negatively impacts any user that likes to communicate, even with a BELOW NORMAL typing speed, drastically. Remember, If someone's spamming, we can already just turn off their chat box already.
This hurts anyone that uses a text box. If the text chat is inhibited when you're trying to use it for it's intended purpose, then there's no longer a reason to even have text chat at all.
GHØSTQUEEN
Rycia I agree with your point. We already can mute someone’s mic or hide their chatbox manually if they are spamming.
But instead, they decided to add spam timeout! That is why it feels unnecessary. It blocks normal conversation completely, not just real spam.
Slone Fallion
I'm glad this is actually getting attention now that the notification has been fixed. This has silently been happening for much longer. My SO points at the chatbox and make a breaking gesture whenever she gets timed out (if she realized it before the notification; otherwise I had to tell her). She has previously commented on this feedback post from 2024: https://feedback.vrchat.com/bug-reports/p/chatbox-rate-limiting-too-aggressive
She is a physical/medical mute and being unable to type organically with the keyboard on a regular basis, while seeing other users as walking billboards with OSC chat software, is very disheartening too her.
FYI, this happens whether the "Send Text Automatically" feature is enabled or not.
bitsbops
adding a comment for activity as well. I have a mute friend who is greatly negatively impacted by the recent timeout update for chatbox. this needs to be rolled back.
4Bakers
oh that's a FEATURE? I thought my chatboc was broken because it wasn't notifying me at all
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