Chatbox spam detection negatively affects Deaf users
GHØSTQUEEN
For Deaf users, the chatbox is a primary communication method. Typing text is equivalent to voice chat for hearing users.
When typing at a normal conversational speed, the chatbox frequently triggers spam detection and applies a timeout. This occurs during regular back-and-forth conversation, not intentional spam.
As a result, Deaf users are temporarily prevented from communicating at all, because our primary communication tool becomes unavailable. This creates an accessibility barrier where none should exist. This is not an improvement, but a big step backward in accessibility for Deaf players. I do not use TTS, so chatbox access is essential.
Please excuse my English, as British Sign Language (BSL) is my first language.
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Maneki-Neko
as a medically mute user its abhorrent to me that im timed out while the voice users arent. you see how this looks right? this was done because of the OSC walking billboards just make the billboards a ToS violation already, to me its an abuse of an accessibility feature.
WubTheCaptain
Duplicate of a tracked bug report: https://feedback.vrchat.com/bug-reports/p/chat-timeout-sensitivity-too-high-after-recent-update
GHØSTQUEEN
WubTheCaptain Thanks. I know it’s related, but this report focuses on Deaf accessibility.
For Deaf users, chatbox is our main communication, not a backup. We are fully locked out of communication.
That impact is different.
WubTheCaptain
GHØSTQUEEN As a workaround, you can try disabling "Send Text Automatically".
GHØSTQUEEN
WubTheCaptain Thanks, but a workaround isn’t a real solution for accessibility.
Deaf users shouldn’t need extra steps just to communicate.
We shouldn’t have additional burden placed on us.