Avatar Publishing broken if previous upload failed to commit to servers
tracked
HOBaRT
I was attempting to publish an update to one of my avatars last night, and there appeared to be some server issues such that it didn't propagate fully/something got rolled back and the avatar no longer exists on the server (I noted 404 errors on the VRC log)
When attempting to upload an update now, the upload fails as well because the "Cleaning Up Previous Versions" step fails due to the fact that the file is already deleted/missing. Same error messages/symptoms as here ("future proofing" unrelated): https://ask.vrchat.com/t/can-no-longer-future-proof-avatar/2048/3
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Kaugumme
Unpublish and re-publish if this happens to you :D
Ruuubick - Designer
tracked
PeanutBuddha
I have the same issue - was publishing an avatar while the servers were going down and now I can't update my avatar.
Tony_Lewis
PeanutBuddha: Contact support. they will sort out for you.
Tony_Lewis
Stack Trace from editor.log. World ID/Asset ID replaced.
You can find variety of these logs if you set as full log.
It is continuous of these log outputted.
*File name may have variety.
(Filename: C:\buildslave\unity\build\Runtime/Export/Debug.bindings.h Line: 45)
ApiFile file_12345678-9012-345-6789-01234567890c: Error: Failed to delete previous incomplete version!
Cannot delete against anything but the latest version of this file˸ 192‚ 191
UnityEngine.DebugLogHandler:Internal_Log(LogType, String, Object)
UnityEngine.DebugLogHandler:LogFormat(LogType, Object, String, Object[])
UnityEngine.Logger:Log(LogType, Object)
UnityEngine.Debug:LogError(Object)
VRC.Core.ApiFileHelper:Error(OnFileOpError, ApiFile, String, String) (at Assets\VRCSDK\Dependencies\VRChat\Scripts\ApiFileHelper.cs:1425)
VRC.Core.<UploadFile>d__22:MoveNext() (at Assets\VRCSDK\Dependencies\VRChat\Scripts\ApiFileHelper.cs:422)
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr) (at C:\buildslave\unity\build\Runtime\Export\Coroutines.cs:17)
Tony_Lewis
It also happen for worlds, and if it published famous world, case is really serious, at least please respond to support ticket who submitted regarding this issue. I heard some people sent multiple time but not get any update over month time.
~GuiGui~
Tony_Lewis: my world with 10k favs and over 200k visits is now screwed. I cannot update it anymore.
Tony_Lewis
~GuiGui~: open ticket from help.vrchat.com. They will sorted. (maybe up to 2 weeks wait but to be sorted.)