It's extremely important to me as a creator to be able to provide the source files to my buyers, it allows them the freedom to do as they want with an avatar.
The argument against this has been creators don't want to have to give support to users of the product, or the potential piracy of their avatars. However, there are a multitude of arguments against this.
Firstly, the biggest is that it can simply be optional, if creators do not wish to provide source files they can simply not, and creators who do want to, like me, can.
Secondly, the argument of the pressure of support feels very tone deaf. Either way creators will be pestered by support whether they provide files or not.
The FAQ states we can provide source files, barring the issues with that we will be pestered for source files,
especially
when there are updates to the avatar. Currently right now I primarily sell on Jinxxy where buyers are able to get the source files. Personally, I have not had a single person contact for support except once when someone found an issue with the avatar that had to be fixed. (For reference, I've had around ~100 sales since posting my most recent avatar on
all
platforms I've sold on.)
So this largely seems to only be an issue with either certain demographics of buyers, certain avatars that actively have issues, or maybe even creators providing way more support than they probably should be. Kind of a subjective conclusion but still.
Largely, as it currently is. Not being able to provide source files alongside the uploaded avatar on the platform will be detrimental to creators such as myself who are perfectly fine with sharing source files, who will now have to handle support for buyers who may want the source files.
I don't believe creators should be forced to share source files, but giving creators the
option
to do so is a perfectly reasonable expectation.