Unblock access to VRChat for Shadow PC users!
Knowhies
Since a recent update, Shadow users can no longer launch VRChat. It feels like we’ve been banned.
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Tupper - VRChat Head of Community
Unfortunately, this is not under our control & not the result of any changes we've made or rules we've set.
This is likely a configuration change on Shadow PC's side that would affect all EAC games. Please contact Shadow for support - we cannot make changes to VRChat or our setup to fix this!
vw̴h̴i̴tef̴an̴g
Come on vr chat ive spent thousands on this pc so i can play with my friends ive had this pc for 2 yrs now i cant use it u guys are gonna loose half of the gamers who actually invested money and time into the game for me if shadow pcs arent unblocked im canceling my vrc+ and my drink night sub then my shadow pc witch rn im paying $50 just to run my fbt now i cant even do that because u took the 1 pc i had thanks alot vr chat u guys are ruining the holidays and plus i was able to play vr chat till u guys came out with that update
Knowhies
So, I was able to speak directly with an Epic Games employee on Discord. It was a very long and tedious process. The issue is indeed not coming from VRChat but from Shadow and EAC (Easy Anti-Cheat). Following an update deployed to EAC, Shadow PCs were accidentally blacklisted. It will take a few days to deploy the fix; Epic Games are already working on it. Due to understaffing caused by staff being on holiday (which is normal during this festive period), they are asking us to be patient and remain calm.
TsukiMoonligh
Please, you have to do something... Vrchat is the only way I can talk to My friends and partner. The only way to laugh, and I can't afford a high-performance PC, that's why I use Shadow PC. VRChat team, please do something so that Shadow PC users can play VRChat again. I beg you....
ღ「Ͳʂմҟì」ღ
I don’t think this many people would be posting with concerns and complains if it wasn’t a problem on just Shadows PC end. Before the last update, I was able to run the game just fine, without issues, now I can’t run it at all. We all probably been contacting Shadow PC for a fix. Most of us pay to enjoy the game, and it means a lot to us being able to since I know I can’t afford no fancy PC.
Aidon Neko
What you're saying is strange because apart from VRC, other games like DBD or APEX aren't affected by this problem. There's an option in EAC to enable or disable, and I've only mentioned two games, but I can list more if needed; I just have to run the tests.
Knowhies
Hello Tupper, sorry for the inconvenience, but you have to understand that we are all extremely frustrated. Most of us are paying for a service, whether on Shadow or on your platforms, that we can no longer use. I don’t really know where the issue comes from; however, following your latest update and the video you released, just a few minutes after all that, access became impossible. I’m questioning whether this really comes from Epic Games (EAC) or from you, since other games launch with EAC without any issues. It’s clearly since yesterday’s update that we’ve been unable to join.
ᴅøʟʟғᴀᴄᴇ
Then remove easy cheat temporary so we can have our game back.
Tupper - VRChat Head of Community
Merged in a post:
Cannot Launch VRChat on Shadow PC Due to VM Detection
༒ΞVΞЛТHФЯłZФЛ༒
Since a recent update, VRChat no longer launches on Shadow PC. It appears Easy Anti-Cheat (EAC) is detecting Shadow PC as a virtual machine and blocking the game. I am not using any mods, cheats, or modified clients, and this service is my only practical way to access VRChat.
This change has completely prevented me from playing, despite having been a long-term, legitimate player. I understand anti-cheat measures are necessary, but a blanket block on virtual machines affects users relying on trusted cloud PC services for accessibility, cost, or hardware limitations.
Request:
Clarification on whether Shadow PC support is permanently blocked.
Consideration of whitelisting trusted cloud PC providers.
Any recommended alternatives or workarounds for affected users that would be possible for users affected by accessibility, cost, and/or hardware limitations.
Tupper - VRChat Head of Community
Merged in a post:
Vrchat please please alow virtual machines again so I can play pcvr on shadow pc😭😭😭
『GŁØCK-SWITCH』
I can't open vrchat on shadow pc to play pcvr im literally crying it like I've been cut of from hanging out with my friends 😭 please fix this idk what im gonna do.
Tupper - VRChat Head of Community
Merged in a post:
Vrchat please alow virtual machines i can't open vrchat on shadow pc to play vrchat because it's a virtual machine. Not everyone can afford a real pc so cutting off us of is kind of classiest. This was the last thing I needed right now my only friends are on vr and it feels like you took that from me. Please alow me to see my friends again im begging you 😭😭😭
『GŁØCK-SWITCH』
Please alow shadow pc to work 😭😭I know u probably didn't mean to cut off shadow pc users but it feels like you took everything from me. Please please please fix this 😭😭😭😭
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