Updating uploaded avatars not updating in-game for long periods of time
needs more information
Rivera․
After this most recent update that came out, updating your avatar in unity does not update it in vrchat for long periods of time.
After you update you avatar upload in unity, vrchat does not reflect the change for a long time. Not sure why this occurs now but it didn't happen before.
Log In
e
euan
Merged in a post:
Upload/Scan time
Hackebein
- upload avatar
- wait 5 minutes (avatar still not updated)
according to my observation from uploading to availability in game it takes about 6-7 minutes. it was far less before.
I have updated an existing avatar (~25MB, poor + some extra polygons, avtr_de124425-d86f-40c2-aa30-bbe178c54605). haven't tried a new id
Sayamame
euan
I believe that VRChat official should make announcements regarding a series of avatar related issues, such as this issue and high rate of becoming an error avatar.
Even though it is already beyond the minor issue, I have not seen any official announcement and instead have only seen unofficial announcements by Tony.
Also, users expect immediate availability after uploading, and that should not be disturbed.
Ideally, it should be immediately available, but no longer than 5 minutes at most to wait until it is ready to be used. (In that case, it would be helpful to have an indication that Security Check is in progress.)
この問題やエラーアバターになりやすい問題などの問題に関して、公式でアナウンスするべきだと強く感じます。
既に小規模な問題の範疇を超えているにもかかわらず、私は公式のアナウンスを見掛けておらず、代わりにTony氏による非公式案内だけ見かけています。
また、ユーザーはアップロード後にすぐに利用出来ることを期待しています。それは妨げるべきではありません。
理想的には即時ですが、待機するなら長くても5分程度であるべきでしょう。(その場合はSecurity Check中であることを示す表示があると良いですね。)
e
euan
General heads up I spent a good bit of time today building out logic to ensure new uploads have priority when it comes to being processed so even if a backlog occurs that it does not affect new uploads, this is not complete just yet but I hope to get it out soon
e
euan
This change is now out, new uploads have priority in being processed
Silverlighting
I had something slightly different happen that I haven't seen anyone else mention. My upload worked fine at first, then when I moved servers, I was back in the old version of my avatar. Some time later it finally updated.
e
euan
Silverlighting: could you provide the avatar id and rough time you observed this?
night____
Can confirm it's still happening
ID: avtr_b5db68f3-ba05-42e4-8d8d-b2b1279975fe
Upload date: Sep. 19 2024, 15:30 UTC
e
euan
night____: In this case it's completely my fault, I went to sleep thinking I left enough capacity for the server side processing but when I woke up noticed quite a bit of backlog, I increased capacity temporarily to clear this backlog a couple hours ago. Sorry about that
°sky
been having this the past few days, takes anywhere from 30 seconds to multiple minutes before changes are pushed. if i dont change avatar after its updated, so i am still on an older version, i appear as an error robot to new joins as well
e
euan
°sky: up to a minute is what I'd consider normal, multiple minutes is a bit longer than expected, could you share the other details I asked for so I can review things from our side
°sky
euan avtr_53174cc6-a6e2-48e3-a822-3ecaf8e49005, about 8 or 9pm utc yesterday
°sky
same avatar but at 18:51:33 utc, took about 30 mins
e
euan
°sky: so yesterday I checked and it was processed well within a minute so I suspect maybe caching is affecting things. For today it was an accidental backlog build up
e
euan
needs more information
If this issue is still occurring now to anyone please note the avatar id, rough date + time you uploaded (with timezone or in UTC) and how long it took from your perspective
GothicaPanda
euan It is happening to multiple avatars of mine. One I updated last night at about 10pm est and it still has not updated 12hrs later. I will note I have updated the cc and sdk but still am having issues.
e
euan
This is due to needing to be processed server side before the uploaded version is promoted to the active version downloaded by the client and there being a backlog in the past few hours which ended ~30 minutes ago (https://feedback.vrchat.com/bug-reports/p/perhaps-after-the-9-12-update-any-valid-avatar-will-randomly-become-an-error-ava). Without this backlog and so long as the avatar is not massive then it should not take long for the in-app version to be the latest version uploaded
GothicaPanda
Also having this issue still.