Uninstalling VRChat doesn’t uninstall EAC (windows 10 & 11)
complete
anatawa12
VRChat version: 2022.2-8d03df2a56
Description of the bug:
According to the docs of EAC, the EAC will be removed if I uninstalled the game.
However, after uninstalling VRC, the service EasyAntiCheat_EOS will still be on the services list.
Please uninstall EAC when uninstalling VRChat
Some friend found a document
for developer
and the command in the doc, EasyAntiCheat_EOS_Setup.exe uninstall <ProductId-in-json>
, is working for me to uninstall EAC.That's why
I think the mechanism to uninstall EAC is not broken and I think this is a VRChat’s fault.
My environment is Windows11 so I thought that may be because of using unsupported Windows version.
However, some my friends reported me that same happens on windows 10 so I reported here.
Source EAC doc: https://www.easy.ac/en-us/support/game/guides/installer/
Source EAC doc for devs: https://dev.epicgames.com/docs/services/en-US/GameServices/AntiCheat/index.html#configuration
Steps to reproduce:
1) uninstall VRChat via steam
2) find service list on some app (e.g. Task Manager)
3) you can find EasyAntiCheat_EOS
Log In
1
complete
The latest update on the Steam platform will now correctly uninstall EAC. However, we aren't able to automate this process for the Oculus platform currently.
To manually uninstall EAC, you can follow the steps below:
- Navigate to your VRChat Installation Directory
- Open the EasyAntiCheat folder
- Type "CMD" in the File Explorer address bar and then hit Enter
- Paste "EasyAntiCheat_EOS_Setup.exe uninstall a4a57ff548934dbeba0cc7c62cdf9f34" into the Command Line without including quotation marks
If you've already uninstalled VRChat you can follow the steps here:
- Go to C:\Program Files (x86) and delete "EasyAntiCheat_EOS"
- Run Command Prompt as admin and use the command "sc delete EasyAntiCheat_EOS"
1
complete
The latest update on the Steam platform will now correctly uninstall EAC. However, we aren't able to automate this process for the Oculus platform currently.
To manually uninstall EAC, you can follow the steps below:
- Navigate to your VRChat Installation Directory
- Open the EasyAntiCheat folder
- Type "CMD" in the File Explorer address bar and then hit Enter
- Paste "EasyAntiCheat_EOS_Setup.exe uninstall a4a57ff548934dbeba0cc7c62cdf9f34" into the Command Line without including quotation marks
If you've already uninstalled VRChat you can follow the steps here:
- Go to C:\Program Files (x86) and delete "EasyAntiCheat_EOS"
- Run Command Prompt as admin and use the command "sc delete EasyAntiCheat_EOS"
快
快来和cc贴贴
1: 下载的时候会下载回来吗，我启动游戏时，我发现EAC EOS的后台程序不会启动，而且EAC EOS的服务没有启动，点启动时弹出windows 无法启动EAC服务错误87，参数错误
1
快来和cc贴贴: If you are having issues launching VRChat with EAC please contact the support team by submitting a ticket here: https://help.vrchat.com/hc/en-us/requests/new
快
快来和cc贴贴
我在跟朋友说eac的时候发现，我竟然没有eacEOS的系统sys文件，我问朋友要了一个但是没有用
anatawa12
According to release note, fixing this problem is included in OpenBeta #1228.
I've tested with my PC and VM and it looks fixed!
Thank you for fixing this problem!
Scout
in progress
anatawa12
There's updates of this Canny from VRChat Support.
I've wait for updates on this critical issue but there was no updates for long time.
Therefore I asked about this yesterday on VRChat Support.
After that, status if this Canny is updated to Tracked Internally and there's message from VRChat Support.
In short, VRChat is already tracked this problem internally but they missed updating this Canny.
I believe the message is true and this will be fixed soon.
1
tracked
bd_
FYI - Steam docs reference a method to run commands on uninstall, which may be useful here (I don't know about oculus)
frou01
[OB1220] VRChat uninstaller will not uninstall EAC.
kawashirov
I confirm this. I noticed this on first open beta. I uninstalled VRC for test, but EAC service was still there.
ni1chigo2115
Are there any other titles using EAC?
This issue can cause new problems since system is not clean when VRChat reinstalling.
frou01
ni1chigo2115: Now,I'm not playing such games.
But EasyAntiCheat_EOS.exe still exist after uninstall.
anatawa12
ni1chigo2115: No, I do not have any other games with EAC. In my PC, no games other than NeosVR and VRChat are not installed.
ni1chigo2115
anatawa12: OK, I think the solution is easy, but I think it is a problem that needs to be focused on.
The fact that EAC is not uninstalled cleanly makes it harder to deal with problems when reinstalling VRC.
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