the freeze problem in the quest version
complete
Temmie Dola
Quest version of vrchat build 1129
The problem is that the image freezes for half a second steadily after an indefinite period of about 10 seconds
The bug appears everywhere and in all worlds by itsel
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Ruuubick - Designer
complete
Fixed as of 2021.3.3p2, build 1130
DAG-XR
Can confirm. Still having issues with this in Live. Glad to see VRChat working on it.
A
Angelf51
I am glad someone else is having these problems cuz I thought it was me
Tupper - VRChat Head of Community
tracked
Investigating! Thank you for the reports.
FadedCrimson
Yes. For me It's every 7-10 seconds, no matter what world, or avatar I'm in. For about a quarter of a second there's this big lag spike.
K
KingxIcarus
FadedCrimson: did you find a solution to this?
FadedCrimson
KingxIcarus: No. For a moment I thought it was gone last night but I got on again tonight and it's still there. It's very distracting. Especially in games that involve timing. I'm kind of depressed tonight. Sorry.
K
KingxIcarus
FadedCrimson: Dont worry! I’ve contacted support and I’ll let you know what they say! Perhaps they have a solution for this.
FadedCrimson
KingxIcarus: lol Thanks, appreciate it. I thought this "was" support.
K
KingxIcarus
FadedCrimson: Apparently they are working on another update to fix this glitch. Support has no other solution other than to wait it out.
Tupper - VRChat Head of Community
Hello, thanks for your report.
Would you be able to provide us with more information on this issue? In particular, we are interested in these bits of info:
- Step-by-step instructions to reproduce the problem
- Screenshots
- Video
- Any other relevant information
Treat the issue as if you're trying to show us how to make it happen. If we can cause the bug to occur, on our end, it makes it a ton easier to fix. If that isn't possible, documenting what it looks like when the bug happens might help.
Temmie Dola
Tupper - VRChat Head of Community: Hi Tupper. There is no need to do anything it hapens from start and I also asked some people they have this issue too.
i made a video where I'm pointing up everytime its happening. I just start the game and spawn at home world
K
Kawa․T65022a03
Tupper - VRChat Head of Community: Hi Tupper.
I experienced this at "Test Pilots" world at chopper landing.
It feels like "wind shear" or "turbulence"!
>Step-by-step instructions to reproduce the problem:
*launch chopper
*proceed to landing
*about every 10 minutes, you can feel it!
Environment:
Oculus Quest 2
quest_2021.3.3p1-6c988150**
(** is alphabet 2 characters)
VRCHAT:Build 1129
>Any other relevant information:
My friend in Japan also reported same at playing youtube on this assets.
I've tested, it was true on this world:
I guess these reasons are the same, "clock synchronization glitch".
And if you want more information about this, send friend to me in vrchat world or respond.
Good day!
K
KingxIcarus
Temmie Dola: Have you found a solution for this? I’m having the same issue and it started two-three days ago.
K
Kawa․T65022a03
KingxIcarus: Hi JawsCause.
Try "NEW INSTANCE" many time, whenever you don't recognize.
And endure...
Hope this glitch are gone!
K
KingxIcarus
Kawa․T65022a03: This doesn’t work. It doesn’t matter if I restart, go into new worlds, nothing works. It happens 24/7 endlessly.
ばーゆ ⁄ VarYU
Tupper - VRChat Head of Community: Hi Tupper.
I've confirmed that no matter what avatar you wear and what world you are in, small freeze occurs once every 10 seconds, so I think that it is reproducible under all conditions. (Even if it's the default robot avatar in VRChat Home.)
I'd also like to add a new piece of information: this problem only occurs in Quest2, not in Quest1.
Therefore, it is highly unlikely that it is due to low CPU performance, suggesting other complex causes.
This problem is making it difficult for Quest2 users to communicate and is resulting in an unpleasant user experience.
If you understand the importance of this issue, please help us investigate the cause!
FadedCrimson
ばーゆ ⁄ VarYU: thank you for the information I'm going to continue to try making some different settings in the Quest 2 configurations I think with this last update that we had that's when things started to break. The one that allowed auto upload of media to the Oculus app.
I had this on but I turned it off but the problem still persisted I don't know maybe messing with refresh settings might work and I'll see what I can do in side quest as far as extra settings but I don't think there is going to be much to fix this.
K
Kawa․T65022a03
KingxIcarus: Hmm... My device also goes like you...
in about 21:00 to 23:00 JST,
8/30 lagged
8/31 no lagged
9/1 lagged
even change regions to EU/US/JP, nothing improved...
network/server side problem???
K
KingxIcarus
Kawa․T65022a03: I’m thinking so. It’s been going on for almost a week for me now. Honestly it’s ruining my experience on vrchat.
K
Kawa․T65022a03
KingxIcarus:
>it’s ruining my experience on vrchat.
Agree...
9/2 lagged...
hope this glitch gone...
K
KingxIcarus
Kawa․T65022a03: Support responded saying they know about the glitch and are working on a new update to fix it. There is no other solution other than to be patient and wait it out.
K
Kawa․T65022a03
KingxIcarus: thanks for GOOD information!
I'll wait in this world, watching fireworks.
If fireworks goes not to lag, this glitch are gone!
VRCHAT, pedal to the metal, WE PRAY!
K
Kawa․T65022a03
(about 2100 to 2400 JST)
9/4 lagged
(about 1300 to 1630 JST)
9/5 no lagged?
VRCHAT, you did GREAT work?
I'll try it again after my business, for pay to you!
(UPDATE 9/11)
9/9 no lagged
9/10 no lagged
Perfect!