[SDK 3.8.1]World thumbnail can't be uploaded.
complete
リールク⁄liruk
[What]After I updated the world, I tried updating thumbnail from SDK, it failed.
[When]2025/05/31 08:20-Current(JST)
[How often]Always.
[Environment]World SDK 3.8.1, Unity2022.3.22f1
This is log. Thank you.
--
・ワールドをアップデートしたのち、続けてサムネイルを更新しようとしたところ、失敗します。
・2025/05/31 08:20から現在にかけて発生しています。
・確実に発生します。
・World SDK 3.8.1, Unity2022.3.22f1を用いています。
ログを添付します。ご対応ありがとうございます。
Application error
UnityEngine.Debug:LogError (object,UnityEngine.Object)
VRC.Core.Logger:LogError (string,string,UnityEngine.Object)
VRC.SDK3.Editor.VRCSdkControlPanelWorldBuilder/<InfoUpdateError>d__162:MoveNext () (at ./Packages/com.vrchat.worlds/Editor/VRCSDK/SDK3/VRCSdkControlPanelWorldBuilder.cs:2908)
System.Runtime.CompilerServices.AsyncVoidMethodBuilder:Start<VRC.SDK3.Editor.VRCSdkControlPanelWorldBuilder/<InfoUpdateError>d__162> (VRC.SDK3.Editor.VRCSdkControlPanelWorldBuilder/<InfoUpdateError>d__162&)
VRC.SDK3.Editor.VRCSdkControlPanelWorldBuilder:InfoUpdateError (object,string)
VRC.SDK3.Editor.VRCSdkControlPanelWorldBuilder/<HandleSaveChangesClick>d__110:MoveNext () (at ./Packages/com.vrchat.worlds/Editor/VRCSDK/SDK3/VRCSdkControlPanelWorldBuilder.cs:1720)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<VRC.SDKBase.Editor.Api.VRCWorld>:SetException (System.Exception)
VRC.SDKBase.Editor.Api.VRCApi/<UpdateWorldImage>d__28:MoveNext () (at ./Packages/com.vrchat.base/Editor/VRCSDK/Dependencies/VRChat/API/VRCApi.cs:470)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<VRC.SDKBase.Editor.Api.VRCWorld>:SetException (System.Exception)
VRC.SDKBase.Editor.Api.VRCApi/<Put>d__19`2<object, VRC.SDKBase.Editor.Api.VRCWorld>:MoveNext () (at ./Packages/com.vrchat.base/Editor/VRCSDK/Dependencies/VRChat/API/VRCApi.cs:392)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1<VRC.SDKBase.Editor.Api.VRCWorld>:SetException (System.Exception)
VRC.SDKBase.Editor.Api.VRCApi/<MakeRequest>d__16`2<object, VRC.SDKBase.Editor.Api.VRCWorld>:MoveNext () (at ./Packages/com.vrchat.base/Editor/VRCSDK/Dependencies/VRChat/API/VRCApi.cs:341)
System.Runtime.CompilerServices.AsyncTaskMethodBuilder
1<System.ValueTuple
2<VRC.SDKBase.Editor.Api.VRCWorld, System.Net.Http.HttpResponseMessage>>:SetException (System.Exception)VRC.SDKBase.Editor.Api.VRCApi/<MakeRequestWithResponse>d__15`2<object, VRC.SDKBase.Editor.Api.VRCWorld>:MoveNext () (at ./Packages/com.vrchat.base/Editor/VRCSDK/Dependencies/VRChat/API/VRCApi.cs:332)
UnityEngine.UnitySynchronizationContext:ExecuteTasks ()
Log In
Sai
Merged in a post:
Sdk Issues! world image update failure
TempestWuff
hello, the sdk doesn't allow anyone to update the world photos. made a world trying to get people in it but my image wont update sdk freezes everything, tried on two computers to make sure.
Sai
marked this post as
complete
The issue has been tracked down and a fix has been deployed.
EksCelle
This appears to have been fixed today.
screamingcolor
EksCelle aw I got so excited. I update my SDK and still not working :(
EksCelle
screamingcolor I retract my previous statement then...
screamingcolor
EksCelle mine finally came through this morning!!!!
リールク⁄liruk
screamingcolor Done! Looks like it's been fixed!
PineCone69420
Also happens with me. I noticed this the day VRC was having issues with the API a few days ago.
I am able to build & update the title + description, but not the thumbnail. People still think my map hasn't been updated yet and this is very annoying & I have not heard from anyone at VRC acknowledge this.
Saturno-
Same here
Sаvi
Jumping on this, we posted over on ask.vrc, only thought about checking feedback.vrc and found the same post. If you still need logs I'm happy to send them. I've tried with a vpn, I've tried regenerating id's, tried logging out and back in, I can upload the world, edit the description but if I try to upload a new thumbnail I get, "File already uploaded, 500 internal error, application error" I've found that the images are uploading because when I use vrcx I have them as an option to pick from but it won't change the thumbnail even with that. https://ask.vrchat.com/t/i-get-an-application-error-whenever-i-try-to-update-the-thumbnail-for-my-world/44249/4
orels
Hi! Thanks for the report.
I will need a little more details before I can investigate this.
First of all - it is always good to check if its just an issue with accessing Amazon Web Services (the storage for the thumbnails).
Easy way to do that is to get some kind of VPN, e.g. cloudflare warp: https://one.one.one.one and see if you can upload with that enabled.
Then, if it is still an issue - I will need some logs.
To gather logs required - you will need to go to the settings tab of your SDK and check "Enable API Logs" checkbox before re-trying the upload.
Then try to upload the thumbnail as you were doing before.
Once you get into the error state - you can collect the logs from the "%LocalAppdata%\Unity\Editor" folder (just paste that text, without the quotes into your explorer address bar) and send the Editor.log file to orels@vrchat.com (please do not post the log file on the canny as it can contain some private information).
Thank you!
orels
Seems like there might be an issue on the VRChat side that is preventing image uploads right now. We are investigating
killingerk
me to